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TERMS OF USE

Effective Date: September 9, 2026
Last Updated: September 15, 2026

These Terms of Use (“Terms”) govern your use of the websites, software, tools, memberships, and services provided by Writing Ninja, LLC (“Writing Ninja,” “we,” “us,” or “our”), collectively the “Sites and Services.”

By creating an account or using the Sites and Services, you agree to these Terms. If you do not agree, please do not use Writing Ninja.

What matters most
  • Your story is yours. Writing Ninja does not claim ownership of your creative work or take a financial interest in stories you develop here.
  • AI-powered features are optional. Your User Creative Content is not used to train or improve AI models. We send your User Creative Content for AI processing only when you choose to use an AI-powered feature, and then only the material needed for your request is sent for AI processing.
  • We need limited permission to handle your work to operate the service, but this does not give us ownership of your work or permission to use your story ideas. Below, we spell out exactly what that operational permission covers.
  • Use your story ideas however you like. You may use your own resulting work to pitch, publish, sell, license, option, or produce stories you develop using Writing Ninja.
  • Writing Ninja’s tools remain ours. Your ownership of your story does not give you the right to copy, resell, teach from, scrape, or commercially exploit our proprietary software, Brainstorm Boards®, Writing Roadmap®, prompts, workflows, or other Writing Ninja Content.
  • ARBITRATION, CLASS-ACTION, AND JURY-TRIAL WAIVERS. Except for the limited cases described below, if you do not opt out of arbitration, disputes between you and Writing Ninja are resolved through binding individual arbitration rather than in court. Whether or not you opt out of arbitration, you and Writing Ninja also waive the right to a jury trial and to participate in a class action, as described below. See the dispute section below for the arbitration opt-out, exceptions, and full terms.

This summary is provided for convenience. The complete Terms below govern your use of Writing Ninja and contain additional important provisions, including details about printing and downloading your project materials.

User Creative Content

You retain all right, title, and interest you lawfully hold in the creative content you enter, upload, save, or develop through Writing Ninja, including story ideas, concepts, characters, plots, dialogue, scenes, themes, loglines, premises, outlines, notes, worldbuilding, research, and other original story-specific materials (“User Creative Content”).

You must have all rights, licenses, permissions, and authority necessary to submit and use material you place in Writing Ninja and to grant Writing Ninja the permissions described in these Terms.

Writing Ninja does not claim ownership of your User Creative Content. Nothing in these Terms transfers ownership of your User Creative Content to Writing Ninja, LLC or any other person or entity.

Writing Ninja also provides prompts, questions, examples, options, lists, instructions, and other pre-existing materials. Incorporating or responding to those materials as part of your project does not transfer ownership of Writing Ninja’s underlying content to you.

We’ll never take or use your story ideas

We will not use your User Creative Content to develop our own stories, screenplays, novels, characters, plots, concepts, or other creative works — or authorize anyone else to do so for us. The permission you give us to access and handle your User Creative Content simply allows us to operate Writing Ninja.

Your story is yours — period.

Your account and right to use Writing Ninja

You must be at least 18 years old to create or use a Writing Ninja account.

The Sites and Services are offered from the United States and may not be available in every location. Writing Ninja may choose the countries, territories, regions, or other geographic areas in which it offers memberships or accepts purchases. We may restrict or discontinue availability in a country, territory, region, or other geographic area for legitimate business, legal, regulatory, sanctions, provider, security, fraud-prevention, or operational reasons, subject to any notice, cancellation, refund, or other rights described in these Terms or required by applicable law.

If you create a Writing Ninja account, you are its “Account Holder.” You are responsible for protecting your account from unauthorized access and for activity that occurs through it.

Subject to these Terms and while your account or applicable membership remains active, Writing Ninja grants you, as the Account Holder, a limited, personal, non-exclusive, non-transferable right to access and use the Sites and Services for your own use in developing creative projects you own or are authorized to work on. You receive the right to use Writing Ninja; you do not acquire ownership of the software, Sites and Services, or Writing Ninja Content.

As the Account Holder, you may allow trusted co-writers, editors, coaches, or other people working with you on your project to access your account for that project (each, an “Authorized Collaborator”). You remain responsible for their use of the account. Accounts may not be sold, transferred, shared for unrelated use, or made available to the public.

Authorized Collaborators may use the Account Holder’s account only for work on that project, as permitted by these Terms. This permission does not transfer or sublicense the Account Holder’s right to use Writing Ninja.

Writing Ninja may treat the Account Holder shown in its records as the person entitled to control the account and, subject to applicable law, may rely on that person’s instructions concerning account access, project access, and deletion requests. Writing Ninja may require information it reasonably considers necessary to verify a person’s identity or authority and may delay or decline to act until reasonably satisfied, except where applicable law requires otherwise.

Writing Ninja is not responsible for deciding or resolving ownership, authorship, partnership, or collaboration disputes between an Account Holder and an Authorized Collaborator, except as required by applicable law or a valid legal order. Control of an account does not determine ownership, authorship, or other rights in User Creative Content.

You may publish, submit, sell, license, option, produce, or otherwise commercially exploit your User Creative Content and the creative works you develop using Writing Ninja. Writing Ninja does not acquire a financial or ownership interest in your creative work merely because you used Writing Ninja to help develop it.

You may not use Writing Ninja itself as a product, curriculum, classroom resource, workshop, coaching service, consulting service, or similar offering for multiple unrelated clients, students, customers, or other third parties unless Writing Ninja expressly authorizes that use.

Memberships, billing, and cancellation

Writing Ninja may offer free, recurring paid, Lifetime, Gift, Early Access, beta, promotional, legacy, Hiatus, or other membership types. Writing Ninja may change which membership types it offers in the future. That change does not, by itself, terminate, shorten, or convert a membership you already purchased or received. Features, limits, prices, and conditions may vary by membership and will be described in the applicable offer.

Recurring paid subscriptions automatically renew unless canceled. By purchasing one, you authorize Writing Ninja and its payment processor to charge the applicable subscription fees and taxes. You may cancel through your account settings without contacting support; cancellation generally takes effect at the end of the current paid billing period. We will provide renewal reminders and notices of material changes affecting recurring subscriptions as required by applicable law. Changes to renewal prices are addressed in the Changes to these Terms and miscellaneous provisions section below. Except as provided in our Refund Policy, applicable additional terms, or required by law, payments are non-refundable and are not prorated.

If we can’t process a payment, we may suspend, downgrade, or end paid features while you resolve the issue. A failed payment does not immediately delete your User Creative Content. We will allow at least 30 days to resolve an ordinary payment issue before ending your paid membership for nonpayment. If you don’t resolve the payment issue during that time, your paid membership may end, and the 180-day retention period described below begins.

If a payment is reversed or charged back, we may suspend the paid features associated with that payment while the dispute is resolved, subject to applicable law.

A Lifetime membership lasts 100 years from the date it begins or until Writing Ninja permanently ceases to commercially offer the applicable Sites and Services, whichever occurs first, unless the applicable offer states otherwise. If Writing Ninja permanently discontinues the Sites and Services, the discontinuation provisions below apply. Lifetime refers to membership duration, not a guarantee that every current feature will remain unchanged or available throughout that period.

Writing Ninja may also offer prepaid Gift Memberships. Gift codes may be redeemed only according to the applicable offer, may not be resold or redeemed for cash, and may be used only once. The recipient must meet Writing Ninja’s eligibility requirements and accept these Terms. Any expiration, post-sale fee, redemption, or other conditions for a paid Gift Membership will be disclosed with the applicable offer and will comply with applicable law. Promotional, complimentary, beta, Early Access, or no-charge codes may have separate eligibility, redemption, expiration, or availability terms disclosed with the offer.

Beta, Early Access, promotional, or preview features may be incomplete, experimental, limited, changed, or discontinued as Writing Ninja develops. Your ownership of User Creative Content is not changed merely because you use a beta, Early Access, promotional, or preview feature.

If you are a consumer in the European Union or United Kingdom, applicable law may give you a 14-day statutory right to withdraw from an online purchase. Writing Ninja will honor applicable withdrawal, refund, notice, and online-cancellation requirements and any other consumer rights that cannot lawfully be waived.

Consumers in some other jurisdictions, including some Canadian provinces or territories, may have non-waivable cancellation, renewal, refund, online-contract, or other consumer-protection rights. Writing Ninja will honor those rights where applicable.

Refunds and appeals

Refund eligibility, timing, requests, appeals, and the effect of an approved refund are governed by our Refund Policy, unless additional terms presented for a particular offering expressly state otherwise. To stop future charges, cancel your membership from your account settings.

180-day retention after a paid membership ends

If your paid membership ends because of cancellation, a refund, an unresolved payment issue, or an approved Hiatus, Writing Ninja will not intentionally delete the associated stored User Creative Content solely for that reason during the following 180 days.

Access to some or all of that content may be limited while your membership is inactive or at a lower membership level.

This 180-day period is a commitment about Writing Ninja’s intentional deletion practices. We maintain backups, security measures, and recovery procedures for operational, security, backup, disaster-recovery, and business-continuity purposes, but they do not guarantee that any particular item of User Creative Content can always be recovered. Writing Ninja does not guarantee that data will never be lost, damaged, corrupted, altered, or become unavailable because of technical failure, security incidents, infrastructure problems, or other circumstances affecting the Sites and Services.

After 180 days, content no longer supported by an active membership may be permanently deleted and may no longer be recoverable. Earlier deletion may occur at your request or when reasonably necessary because of unlawful content, abuse, security concerns, legal requirements, or another serious violation of these Terms.

Accounts that have had no active paid membership and no account activity for at least 180 consecutive days may be deleted, together with their stored User Creative Content, subject to applicable law.

Deleting entries, accounts, and backups

When you delete an entry or when your account deletion request is completed, Writing Ninja removes the deleted content from your active Writing Ninja account.

To help protect your work against accidental loss, technical problems, or system failure, Writing Ninja maintains backups. Because of those backups, deleted User Creative Content may remain in backup systems for up to 30 days before being replaced or deleted through ordinary backup cycles, unless longer retention is required by law or reasonably necessary for legal, security, or operational reasons.

If you previously submitted material through an AI-powered feature, deleting it from your account does not delete material that may already have been submitted to AI service providers through that prior AI request. The Neno.ai section below states how that material may be processed and retained. Our Privacy Policy provides additional information about AI processing and retention.

Deleting your account does not necessarily delete all personal information associated with it. Our Privacy Policy explains your personal-information rights and our retention practices.

Permission to operate Writing Ninja

To provide the Sites and Services, Writing Ninja needs permission to handle User Creative Content. You grant Writing Ninja a limited, non-exclusive, royalty-free, worldwide, fully paid-up license to access, host, store, process, transmit, synchronize, organize, index, cache, copy, reproduce, move, migrate, convert, format, adapt for technical compatibility, display to you and to people you authorize to access it, preserve, back up, restore, and otherwise handle User Creative Content only as reasonably necessary to:

  • provide and operate the Sites and Services;
  • administer accounts, projects, databases, and stored data;
  • provide features, outputs, reports, exports, collaboration, and other functionality you request or enable;
  • respond to support requests;
  • test, evaluate, develop, and improve the Sites and Services, including assessing whether features are working as intended;
  • diagnose or resolve technical, operational, or security problems;
  • perform system maintenance, migrations, upgrades, repairs, restoration, disaster recovery, and business-continuity functions;
  • investigate or prevent fraud, abuse, unauthorized access, security threats, infringement, or misuse;
  • enforce these Terms and other applicable Writing Ninja terms or policies;
  • comply with applicable law, legal process, or governmental requirements;
  • establish, exercise, or defend legal rights and protect the rights, property, safety, security, or operation of Writing Ninja, our users, service providers, or others; or
  • act at your request or as otherwise authorized by you.

This permission does not authorize Writing Ninja to use your story-specific creative material as source material for Writing Ninja Content or for Writing Ninja’s own creative works.

Writing Ninja may authorize contractors and service providers to access, process, or otherwise handle User Creative Content on its behalf when reasonably necessary for the same purposes.

Writing Ninja may collect and use technical, diagnostic, performance, and usage information about how the Sites and Services are used to operate, secure, develop, improve, and optimize the Sites and Services and other Writing Ninja offerings, and to analyze their performance and use. This may include feature usage, navigation and interaction patterns, completion rates, errors, and performance metrics. Writing Ninja may use this information internally for analytics, research, benchmarking, product development, and business planning.

This operational permission continues only for as long as reasonably necessary to carry out the purposes stated in these Terms, including providing the Sites and Services and meeting applicable legal, security, backup, disaster-recovery, and business-continuity needs. Our Privacy Policy provides additional information about our retention practices. It does not give Writing Ninja permission to publish, sell, market, or otherwise commercially use your User Creative Content as content, license or sublicense it to third parties for their own purposes, or use your stories, characters, plots, dialogue, worldbuilding, or any of your other story-specific creative material to create Writing Ninja’s own creative works.

Story ideas you create in Writing Ninja are yours, not ours.

Nonpublic content and operational access

User Creative Content stored in nonpublic areas of Writing Ninja is not made public merely because you store it through the Services. When reasonably necessary for the permitted purposes described above, authorized Writing Ninja personnel may access and review User Creative Content.

Writing Ninja will not intentionally publish your User Creative Content or make it available to other users or the public unless you direct or authorize us to do so, including by allowing an Authorized Collaborator access; disclosure is required by law or legal process; or we reasonably believe disclosure is necessary to investigate or prevent fraud, abuse, infringement, unauthorized access, security threats, or misuse, enforce these Terms, or protect the rights, property, safety, security, or operation of Writing Ninja, our users, service providers, or others.

NinjaBOOKs, NinjaReports, and getting your work out

You may use and share project-specific NinjaBOOKs, NinjaReports, and similar materials in connection with developing, collaborating on, pitching, submitting, publishing, selling, licensing, optioning, producing, or otherwise using your creative project.

Those materials may contain Writing Ninja formatting, branding, organization, or other Writing Ninja Content. Permission to use your project materials does not authorize you to separately extract, reproduce, distribute, teach from, sell, license, or otherwise exploit Writing Ninja’s underlying Brainstorm Board®, prompts, questions, examples, instructions, workflows, software, or other proprietary materials.

Writing Ninja provides print and PDF-download options for certain project-specific materials, including NinjaBOOKs, NinjaReports, and similar story-development documents. These documents organize story-specific material you develop through the Sites and Services into a portable form designed to help you write and use your creative project. These options are paid features unless the applicable offer states otherwise. Available formats, documents, and included material may vary by feature and membership level.

These options do not provide or promise a universal or complete export or backup of all User Creative Content or every individual entry, answer, selection, setting, feature state, dependency, relationship, or other project information. Because Writing Ninja’s Brainstorm Boards®, workflows, and project structure are layered and interconnected, some entries, selections, relationships, and other project information may remain available only within the Sites and Services rather than as a standalone file.

Where applicable law gives you a right to access or retrieve personal data or content, Writing Ninja will provide it to the extent required by that law.

Neno.ai and AI features

Some optional Writing Ninja features, including Neno.ai, use artificial intelligence. These features are clearly marked and completely optional.

Writing Ninja does not send User Creative Content for AI processing simply because you enter, save, or develop it in Writing Ninja. When you choose to use Neno.ai or another AI-powered feature, only the material needed for that request is sent for AI processing.

Your inputs remain your User Creative Content. AI-generated suggestions that become part of your project are treated as User Creative Content under these Terms, including our confidentiality and non-use commitments, but rights in purely machine-generated material depend on applicable law. You decide whether and how to use any AI-generated suggestion.

Your User Creative Content is not used to train or improve AI models. Material submitted for AI processing may be temporarily retained by AI service providers for up to 30 days to provide the service, maintain security, and protect against misuse, unless longer retention is required by law. Our Privacy Policy also describes AI processing and retention practices.

AI processing practices are handled in part by third-party AI service providers and may change over time. We may update our Privacy Policy to describe those changes, but a change to the Privacy Policy does not alter the protections for User Creative Content stated in these Terms. Any change to those protections is governed by the Changes to these Terms and miscellaneous provisions section below. We will provide any notice or obtain any consent required by applicable law.

Access to Neno.ai and other AI-powered features may be subject to usage limits, rate limits, quotas, feature limits, availability limits, or other reasonable restrictions. These limits may vary by membership level or feature and may change from time to time.

AI suggestions may be inaccurate, incomplete, generic, or unsuitable. Writing Ninja provides them as creative suggestions, not as final writing, professional advice, or a guarantee of any particular result.

AI-generated suggestions may not be unique, and other users may receive similar suggestions. You are responsible for reviewing AI suggestions for accuracy, suitability, originality, and potential third-party-rights issues before using, publishing, or sharing them.

Product feedback is different

If you voluntarily give us feedback or suggestions about Writing Ninja’s Sites and Services—such as ideas for features, functionality, design, product workflows, or improvements (“Product Feedback”)—you grant Writing Ninja a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, incorporate, and commercialize Product Feedback for any purpose, without compensation or attribution to you. You represent that you have all rights necessary to provide Product Feedback and grant the license described above. Writing Ninja is not required to use Product Feedback, and Product Feedback itself is not confidential. This license does not permit us to identify or quote you publicly without your permission.

We may already be developing, may independently develop, or may receive from others feedback or ideas similar to Product Feedback you provide. That similarity creates no obligation to you.

Product Feedback does not include your stories, story ideas, characters, plots, dialogue, worldbuilding, or other User Creative Content. Story- or project-specific information included with Product Feedback or in a support request does not become Product Feedback merely because you provided it while suggesting an improvement or requesting help.

Please do not send complete unsolicited screenplays, manuscripts, treatments, or other creative projects directly to Writing Ninja or its personnel unless requested. Unsolicited creative materials do not become Writing Ninja property, but we may decline to review or may delete them without review.

Writing Ninja intellectual property and trademarks

“Writing Ninja Content” means all software, tools, features, content, and materials—other than User Creative Content—that Writing Ninja owns or licenses for inclusion in the Sites and Services, including text, graphics, videos, interfaces, prompts, questions, examples, instructional materials, templates, workflows, proprietary methods, original compilations, organization, sequencing, branding, and other protectable materials.

All right, title, and interest in and to the Sites and Services and Writing Ninja Content, including all associated intellectual property rights and all updates, improvements, enhancements, modifications, configurations, and features, are owned by Writing Ninja, LLC or its licensors, as applicable. All rights not expressly granted under these Terms are reserved.

You may not reproduce, record, scrape, systematically extract, copy, distribute, publish, sell, license, sublicense, commercially exploit, or redistribute Writing Ninja Content except as expressly permitted through normal use of the Sites and Services. You may not reverse engineer, decompile, disassemble, circumvent, or attempt to derive nonpublic technical components except where applicable law prohibits such restrictions.

You may not use, provide, or make available any Writing Ninja Content, in whole or in part, to create or contribute to training data or to train, fine-tune, develop, test, evaluate, or improve any AI or machine-learning model or system.

You also may not use nonpublic information or proprietary elements learned or obtained through Writing Ninja—including its workflows, Brainstorm Board® structures, prompt systems, sequencing, interfaces, or internal organization—to develop, reproduce, or provide a substantially similar or competing product or service. This does not prevent you from using general storytelling knowledge, writing techniques, industry knowledge, or skills developed through your own experience.

These restrictions apply to Writing Ninja Content, not to User Creative Content you lawfully own.

Writing Ninja®, Brainstorm Board®, Writing Roadmap®, and Writing Ninja’s other names, logos, product names, feature names, slogans, and trademarks are trademarks or registered trademarks of Writing Ninja, LLC or their respective owners. You may refer to Writing Ninja as reasonably necessary to identify the service or your use of it, but you may not use our marks or branding in a way likely to create confusion about ownership, source, sponsorship, affiliation, approval, or endorsement, or incorporate them or confusingly similar terms into a product, service, business, course, software, domain, or social-media identity without permission.

Copyright notices and repeat infringer policy

Writing Ninja respects intellectual property rights and may remove or disable access to material alleged to infringe another person’s rights.

If you believe that material available through the Sites and Services infringes your copyright, you may send a notice to us at [email protected].

Your notice should include:

  1. your physical or electronic signature;
  2. identification of the copyrighted work you claim has been infringed;
  3. identification of the material you claim is infringing and enough information for us to locate it;
  4. your contact information;
  5. a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  6. a statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf.

If we remove or disable access to material in response to a copyright notice, we may notify the Account Holder or user who submitted the material. That person may have the right to submit a counter-notification as permitted by law.

We have adopted and reasonably implement a policy that provides for terminating, in appropriate circumstances, accounts of users who are repeat infringers.

Acceptable use and technical limits

You may not use Writing Ninja unlawfully; infringe another person’s intellectual property, privacy, publicity, contractual, or other rights; upload, enter, store, or transmit material that you do not have the right to use; gain unauthorized access to accounts or systems; introduce malware; disrupt the Sites and Services; impersonate others; circumvent security, authentication, payment, membership, or access restrictions; misuse another person’s account; or use automated means to scrape or systematically extract Writing Ninja Content or data without authorization.

To keep Writing Ninja reliable, secure, available, and sustainable for everyone, Writing Ninja may apply reasonable technical, operational, security, storage, project, profile, AI-request, processing-rate, capacity, cost-management, or fair-use limits.

Ordinary heavy use for your own creative projects is not, by itself, a violation. Excessive, abusive, automated, harmful, abnormal, or unusually burdensome usage may be throttled or temporarily restricted.

Third parties, guests, and outside services

Writing Ninja may link to or integrate services operated by others and may host or work with guest writers, educators, coaches, influencers, brand ambassadors, promotional partners, or other presenters. Third-party views, advice, products, services, privacy practices, and transactions are the responsibility of the applicable third party unless Writing Ninja expressly states otherwise.

Writing Ninja may sometimes have an affiliate, sponsorship, referral, or other business relationship with a guest or third party. Where required, we will disclose material relationships in connection with the applicable recommendation, promotion, or offer.

Creative expectations and disclaimers

Writing Ninja provides story-development tools, prompts, educational information, and creative suggestions. Nothing provided through the Sites and Services constitutes legal, financial, business, publishing, literary representation, or other professional advice.

We do not guarantee that using Writing Ninja will result in a completed manuscript or screenplay, representation, publication, production, sale, option, contest placement, award, earnings, commercial success, or any other particular creative or professional outcome.

Some Brainstorm Boards®, examples, prompts, or AI-generated suggestions may include mature topics, adult themes, or explicit language as part of storytelling and character development. Use your discretion.

Business transfers and assignment

Our Privacy Policy explains how Writing Ninja handles personal information, including the categories of service providers and other recipients with whom we may share it.

If there is ever a change in Writing Ninja’s ownership or control, or a transfer of all or part of its business or assets, Writing Ninja may assign or transfer these Terms and may transfer account information, User Creative Content, and other information associated with the Sites and Services to an affiliate, successor, purchaser, or other entity, subject to applicable law.

A business transfer does not transfer ownership or copyright in your User Creative Content or, by itself, expand the rights Writing Ninja or a successor has to use that content. Any successor or acquiring entity will be bound by the Terms in effect at the time of the transfer with respect to transferred User Creative Content.

Any material change that would transfer ownership of, or materially expand Writing Ninja’s or a successor’s rights to use, your User Creative Content will not apply to you unless you affirmatively accept that change. Future changes to these Terms will otherwise be governed by the Changes to these Terms and miscellaneous provisions section below.

You may not assign or transfer your rights or obligations under these Terms without Writing Ninja’s prior written consent, except as permitted by applicable law.

Changes, availability, suspension, and termination

Writing Ninja may change, add, remove, replace, suspend, or discontinue individual features and may adjust operational or usage limits, including rate, quota, availability, technical, storage, AI-request, processing-rate, capacity, and fair-use limits, when reasonably necessary to develop, improve, maintain, secure, or operate the platform; comply with legal requirements; respond to technical requirements or changes in third-party services; or protect fair access and system capacity. This provision also governs any authority elsewhere in these Terms to change those features or limits.

These changes may affect individual features or limits. A feature change is not a materially adverse change merely because we modify or discontinue a beta, Early Access, preview, or promotional feature, or replace a feature with substantially similar functionality. If a feature change is a materially adverse change, as defined in the Changes to these Terms and miscellaneous provisions section, we will provide the notice and rejection right described in that section, together with any additional rights required by applicable law. Permanent discontinuation of the Sites and Services is addressed separately below.

Writing Ninja may permanently discontinue the Sites and Services for legitimate business, financial, operational, legal, security, or technical reasons. If we do, we will provide at least 30 days’ advance notice where reasonably practicable, and during that notice period will continue to make available the print and download options then offered so you can retrieve content available through those options. If the Services end unexpectedly, we will make reasonable efforts to provide as much notice and opportunity to retrieve your content as circumstances allow. Permanent discontinuation does not create a separate right to a refund or credit. These Terms, our Refund Policy, and applicable law govern any right to a refund or credit. This does not limit any additional content-retrieval rights provided by applicable law.

The Sites and Services are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee uninterrupted, error-free, or permanent availability.

We maintain backups, security measures, and recovery procedures for operational, security, backup, disaster-recovery, and business-continuity purposes, but they do not guarantee that any particular item of User Creative Content can always be recovered. To the fullest extent permitted by applicable law, Writing Ninja disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nonpayment is handled under the Memberships, billing, and cancellation section above.

Subject to applicable law, Writing Ninja may suspend, restrict, or terminate an account, membership, or access to all or any part of the Sites and Services; restrict or disable access to material; or take other reasonably necessary protective action when Writing Ninja reasonably believes the action is necessary to enforce these Terms, comply with applicable law, address misuse or a security or operational risk, or protect Writing Ninja, its users, licensors, service providers, or others from material harm.

Writing Ninja may, but is not required to, give you an opportunity to correct an issue before acting. Writing Ninja may act immediately and without prior notice when it reasonably believes there are serious grounds for doing so, including unlawful activity, serious misuse, or an immediate legal, security, operational, or other serious risk. Otherwise, Writing Ninja will give reasonable notice before terminating an account or membership or permanently ending all access to the Sites and Services. Writing Ninja will provide any additional notice, explanation, or opportunity to challenge or appeal the action required by applicable law.

Writing Ninja will not be responsible for delays or interruptions caused by circumstances reasonably beyond our control, including failures involving internet, hosting, telecommunications, utilities, third-party providers, natural disasters, governmental actions, or cyberattacks, except where liability cannot lawfully be excluded.

These Terms continue to apply during any suspension or restriction of an account, membership, or access to the Sites and Services. Provisions concerning ownership, Writing Ninja intellectual property, trademarks, accrued payment obligations, disclaimers, limitations of liability, indemnification, and dispute resolution survive termination of these Terms or of an account, membership, or access to the Sites and Services.

Indemnification and limitation of liability

Subject to applicable law, you agree to defend, indemnify, and hold harmless Writing Ninja, LLC and its officers, employees, contractors, affiliates, licensors, service providers, agents, successors, and assigns against third-party claims and resulting liabilities, damages, losses, and reasonable costs and legal fees, but only to the extent arising from: (a) an allegation that User Creative Content or other material you or an Authorized Collaborator using access you authorized submit, upload, store, transmit, or otherwise make available through the Sites and Services infringes, misappropriates, or violates another person’s intellectual-property, privacy, publicity, contractual, or other legal rights; (b) unlawful, unauthorized, or prohibited use of the Sites and Services by you or such an Authorized Collaborator; or (c) a material breach of these Terms by you or such an Authorized Collaborator.

Writing Ninja may assume control of the defense of a claim covered by this section. You agree to cooperate reasonably and may not settle the claim in a way that admits fault or liability by Writing Ninja, imposes obligations on Writing Ninja, or otherwise materially harms Writing Ninja without our prior written consent, which will not be unreasonably withheld. You have no obligation under this section to the extent the claim was caused by the negligence or willful misconduct of the person or entity seeking protection under it, or by Writing Ninja’s breach of these Terms.

To the fullest extent permitted by law, Writing Ninja and its officers, employees, contractors, affiliates, licensors, suppliers, and service providers will not be liable for special, indirect, incidental, consequential, exemplary, or similar damages, including such damages arising from loss or corruption of data or from loss of use, profits, revenue, or opportunity.

Writing Ninja’s aggregate liability arising out of or relating to the Sites and Services will not exceed the greater of (a) $100 or (b) the amount you paid Writing Ninja for the applicable Services during the 12 months immediately preceding the event giving rise to the claim. If applicable consumer law gives you a non-waivable right to recover the price paid to Writing Ninja for the applicable Services, this cap does not reduce that right. The exclusions and limitations in this section apply regardless of the form or theory of liability, whether in contract, tort (including negligence), strict liability, statute, or otherwise, and even if a limited remedy is found to have failed of its essential purpose. Nothing in these Terms excludes or limits liability for fraud, gross negligence, or willful misconduct, or for death or personal injury caused by negligence. These Terms also do not exclude or limit any other liability, right, or remedy that cannot lawfully be excluded or limited.

Some jurisdictions do not permit certain exclusions or limitations, so portions of this section may not apply to you.

Disputes, arbitration, and governing law

Before beginning arbitration or filing a court proceeding, except for eligible small-claims actions and requests for court relief described below, you and Writing Ninja agree to make a reasonable good-faith effort to resolve the dispute informally. The party bringing the dispute must send the other party an individualized written Notice of Dispute and give the parties 60 days to try to resolve the dispute informally. A Notice of Dispute must include the claimant’s name, the email address associated with the Writing Ninja account if applicable, a description of the dispute, the relief requested, and enough information for the receiving party to understand and evaluate the claim.

Notices to Writing Ninja under this informal dispute-resolution process must be sent by email to [email protected]. Notices to you may be sent to the email address associated with your account or another address you provide.

During the 60-day informal-resolution period, either party may request an individualized telephone or video conference. If requested, both parties agree to participate in good faith. Counsel may participate if a party is represented. The parties may agree to extend, shorten, or waive the informal-resolution period in writing.

Compliance with this informal dispute-resolution process is a condition precedent to starting arbitration or filing a court proceeding, except for eligible small-claims actions and requests for court relief described below, and except where applicable law prohibits enforcing that requirement. The applicable statute of limitations is tolled from the date a complete Notice of Dispute is received until the earlier of resolution of the dispute or the date either party may begin arbitration, small-claims proceedings, or other court proceedings under this section.

If a dispute arising out of or relating to these Terms, your account or membership, your use of Writing Ninja, or your relationship with Writing Ninja cannot be resolved informally, you and Writing Ninja agree to resolve it through binding individual arbitration rather than a trial in court, except where applicable law permits or requires otherwise.

The arbitration agreement and the waiver of class, collective, consolidated, or representative actions and the jury-trial waiver in this section apply only if you affirmatively accept Terms containing them when you create an account or obtain a membership, or if you otherwise affirmatively accept them. If you have not affirmatively accepted Terms containing those provisions, they do not apply to you, and any dispute-resolution provisions in Terms you previously accepted remain in effect.

If the arbitration agreement applies to you, you may opt out of it by emailing [email protected] within 30 days after you first affirmatively accept Terms containing it. Your email must include your name, the email address associated with your account, and a clear statement that you are opting out of the arbitration agreement. Opting out affects only the agreement to arbitrate. All other applicable provisions of these Terms remain in effect.

Writing Ninja may revise the informal dispute-resolution provisions, the arbitration agreement, or the Mass arbitration provisions as described in the Changes to these Terms and miscellaneous provisions section below. A material revision to those provisions will not apply to you unless you affirmatively accept it; until then, the dispute-resolution provisions otherwise applicable to you continue to govern disputes between us. If you previously opted out of arbitration, that opt-out continues to apply unless you separately and affirmatively agree to arbitration. If you have not opted out and you affirmatively accept a material revision to those provisions, you may opt out of that revision by emailing [email protected] within 30 days after your acceptance. Your email must include your name, the email address associated with your account, and a clear statement that you are opting out of the revision. If you do, the revision does not apply to you, and the dispute-resolution provisions otherwise applicable to you continue to govern.

A material broadening of the waiver of class, collective, consolidated, or representative actions or of the jury-trial waiver will not apply to you unless you affirmatively accept it. Until then, the affected waiver otherwise applicable to you, if any, remains in effect.

A revision to those provisions or waivers does not apply to a dispute based on conduct or events occurring before the revision’s effective date or, if affirmative acceptance is required, before you affirmatively accept it.

Unless you and Writing Ninja agree otherwise in writing, no revision to those provisions or waivers will apply to a dispute for which a Notice of Dispute under this section has already been sent.

Arbitration will be administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules and governed by the Federal Arbitration Act. It may be conducted remotely, through written submissions, or by another reasonably convenient method permitted by those rules. Fees and costs will be allocated as required by the AAA Consumer Arbitration Rules and applicable law.

Except for questions about the enforceability or effect of the class, collective, consolidated, or representative action waiver, and except for questions about whether class, collective, consolidated, or representative arbitration is permitted, which must be decided by a court, the arbitrator will have authority to resolve threshold questions about the interpretation, applicability, or enforceability of the arbitration agreement, including whether a claim is subject to arbitration, unless applicable law requires a court to decide that issue.

The arbitrator may award the same individualized remedies that would otherwise be available in court to the extent permitted by law. To the fullest extent permitted by applicable law, disputes between you and Writing Ninja must be brought only on an individual basis, whether in arbitration or in court. You and Writing Ninja waive the right to bring, participate in, or receive relief through any class, collective, consolidated, or representative action, except where applicable law prohibits such a waiver. This waiver applies even if you opt out of arbitration. In no event will class, collective, consolidated, or representative arbitration be permitted.

The waiver of class, collective, consolidated, and representative actions and arbitration is an essential part of the arbitration agreement and is not severable. If that waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed from arbitration and resolved in a court of competent jurisdiction, and the remaining claims or requests will proceed in arbitration on an individual basis to the fullest extent permitted by law.

Either party may bring an eligible individual claim in small claims court and may seek appropriate court relief to protect intellectual property, prevent unauthorized access or misuse, address security threats, or obtain other relief that applicable law permits outside arbitration. Nothing in these Terms requires arbitration of a claim that applicable law prohibits from being subject to a pre-dispute arbitration agreement.

Court proceedings

For disputes permitted to proceed in court, and except where applicable law requires or permits a different forum, the parties agree that the exclusive venue for those disputes will be the state courts located in the Florida county where Writing Ninja maintains its principal business address at the time the proceeding is filed, or, if federal jurisdiction exists, the United States district court whose judicial district includes that county. The parties consent to personal jurisdiction in those courts.

JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WRITING NINJA WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY COURT PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS, THE SITES AND SERVICES, OR YOUR USE OF WRITING NINJA.

Claim period

The time for commencing any claim, whether in arbitration or court, is governed by applicable law. Nothing in these Terms shortens any applicable limitation or repose period or waives any non-waivable right or remedy.

Governing law

Except for the arbitration agreement, which is governed by the Federal Arbitration Act, these Terms are governed by Florida law, without regard to conflict-of-law principles, except where applicable law requires otherwise or provides mandatory consumer protections that cannot lawfully be waived.

Mass arbitration

If 25 or more similar arbitration demands are filed against Writing Ninja or its officers, employees, contractors, affiliates, service providers, agents, successors, or assigns by or with consistent or coordinated representation, the parties agree that those demands will be administered under the AAA Mass Arbitration Supplementary Rules or any comparable AAA mass-arbitration procedures then in effect, to the extent AAA and applicable law permit. The parties agree to work in good faith with AAA and any process arbitrator appointed by AAA to manage non-merits procedural issues, scheduling, administrative requirements, and other procedures intended to allow similar individual claims to be handled fairly and efficiently.

This provision does not authorize class arbitration, collective arbitration, consolidated arbitration, or representative arbitration. Each claimant’s claim remains an individual claim, and no arbitrator may decide the merits of one user’s claim in a way that binds another user unless that user is a party to that arbitration or applicable law requires otherwise. The parties agree that administrative filing requirements, fee schedules, and case-management procedures for any mass arbitration will be determined by AAA’s applicable rules and procedures, subject to applicable law. For demands subject to the Mass arbitration section, the applicable statute of limitations is also tolled while AAA’s applicable mass-arbitration procedures prevent or delay the filing, administration, or advancement of an individual demand, provided the claimant has complied with the notice and informal-resolution requirements in these Terms.

Changes to these Terms and miscellaneous provisions

Subject to the protections and affirmative-acceptance requirements in these Terms, we may update any provision of these Terms when reasonably necessary to comply with legal or regulatory requirements; address security, misuse, or technical risks; reflect changes in the Sites and Services that are otherwise permitted under these Terms; or correct or clarify the Terms without materially changing their effect. We may also change the price that will apply to a future renewal of a recurring membership or make other changes that you separately and affirmatively accept. For purposes of changes under this section, provisions of the Refund Policy are treated as provisions of these Terms.

A “materially adverse change” is a change that materially and adversely affects your rights or your use of the Sites and Services. We may also make changes that are not materially adverse changes—including administrative, corrective, or clarifying changes and changes that add features or benefits—and those changes may take effect when posted or on a later date stated in the updated Terms.

Before applying a materially adverse change without your separate affirmative acceptance, including an increase to a future renewal price, we will give you at least 30 days’ written notice by email or another durable medium, unless a shorter period is reasonably necessary for legal, regulatory, security, or technical reasons or applicable law requires otherwise.

The notice will describe the change, state when it takes effect, and explain how to cancel; it need not reproduce the corresponding prior wording, feature, limit, or price. The notice will also explain your right to reject the materially adverse change and cancel at no cost or penalty. Except where applicable law requires otherwise, you must cancel before the renewal date to reject an increase to a future renewal price; you may reject another materially adverse change by notifying us no later than 30 days after the change takes effect. Any additional notice, consent, cancellation, refund, or other right required by applicable law remains available.

Changes to dispute-resolution provisions and waivers are governed by the Disputes, arbitration, and governing law section above. Changes affecting ownership of, or our rights to use, User Creative Content are governed by the Business transfers and assignment section above. Otherwise, and subject to any right to reject described above, continued use after revised Terms become effective constitutes acceptance to the extent permitted by applicable law.

Writing Ninja may provide notices under these Terms by email to the email address associated with your account, through the Sites or Services, or by another method reasonably appropriate to the notice, subject to applicable law. You are responsible for keeping the email address associated with your account current. Where these Terms specifically require notice by email, we will send it to the email address associated with your account.

Our failure to enforce a provision does not waive it. Except as otherwise stated in these Terms, if a provision is unenforceable, it will be limited or severed to the minimum extent necessary without affecting the remaining Terms.

These Terms, together with the Refund Policy and any additional terms expressly presented for a particular membership, purchase, promotion, Early Access or beta program, Hiatus, feature, or service constitute the agreement governing your use of Writing Ninja. If these documents conflict, additional terms presented for a specific offering control for that offering only where they expressly state a different rule; the Refund Policy controls refund matters not addressed by those additional terms; and these Terms otherwise control.

Our Privacy Policy and Cookie Policy explain how we handle personal information and cookies and the choices available to you. They are notices and do not form part of this agreement.

These Terms apply from the effective date shown above and supersede prior versions of Writing Ninja’s Terms of Use, Terms and Conditions, registration terms, and other general terms governing use of the Sites and Services, except where these Terms expressly provide that a provision does not apply without your affirmative acceptance or that previously applicable provisions continue to govern. This does not affect rights or obligations that accrued before that date, payment obligations already incurred, or additional terms that continue to apply to a specific membership, purchase, promotion, program, feature, or service.

If you have questions about these Terms, please contact Writing Ninja at [email protected] or through the contact information provided on our site.

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