How Can We Help?
Why do I get kicked out and have to log back in?
If you find you need to log back in to Ninja frequently, there are a couple of possible reasons:
1. Working with other team members. Since you can have multiple team members on your single Bloggin’ Ninja account, if another team member logs in to your account while you are logged in, you will be automatically logged out. While we plan to make this process a bit smoother in the future, for now we recommend simply checking in with other team members before you log in. This way you can avoid kicking a teammate off unexpectedly (which can be frustrating for you both).
2. Browser Settings Depending on your browser settings, Ninja pages may be cached in your browser and it could be trying to authenticate the session through an expired or disallowed setting. Check your Browser Settings or try clearing your browser’s cache to fix the issue.
3. Cookie Settings To get the most out of your Writing or Bloggin’ Ninja experience, be sure to save your cookie preferences to allow all so it won’t timeout when it can not authenticate the session through an expired or disallowed cookie. Updating your Cookie Settings (to allow all) or clearing your browser’s cache can fix the issue.